Refund policy

Return & Refund Policy – Zen

At Zen, we are committed to your complete satisfaction. If you are not satisfied with your purchase, you may return the product within 14 days from the date of purchase, provided that the product is in its original condition and unused.

Return Conditions

1. The product must be unused and in its original condition.
2. A receipt or proof of purchase must be provide.
3. Returns are accepted only within 14 days from the date of purchase.

How to Return

1. Contact our customer support team via [email address or phone number].
2. Fill out the return request form and submit it along with the product in its original packaging.

Exceptions

Perishable products or products that have been used cannot be returned, such  [Zen Flow].